maison milestone

booking & process

• How far in advance should I book?
  For most setups, 3–4 weeks is ideal. For proposals, brand activations, or custom experiences, we recommend 6–8 weeks in advance.
• What does the booking process look like?
  Inquiry → Consultation → Custom Quote → Styling or Curation → Event Day Execution → Teardown (if applicable).
• Do you require a deposit?
  Yes, a 50% retainer secures your date and setup. Final payment is due one week before your event.
• Do you travel outside Chicago?
  We primarily service Chicago and select nearby suburbs for in person experiences. Out-of-city experiences can be arranged for premium packages. Our creative direction & conception services are available worldwide.

celebrations & setups

• Do you style Airbnbs or hotels?
  Yes — we work closely with most downtown hotels and Airbnb hosts. Our team manages access, setup, and teardown so all you need to do is arrive & emjoy.
• Can I bring my own decor or rentals?
  Absolutely. We can incorporate personal items or mix them with Maison pieces for a cohesive look.
• Do you handle teardown and pickup?
  Yes. Our team manages full teardown and removal after your celebration.

hosting & rentals

• Can I rent items without booking a full setup?
  Yes — all lounge pieces, tablescape decor, lighting, and speakers are available à la carte through our Hosting & Rentals page.
• Do you deliver and pick up?
  Yes. Delivery, setup, and pickup are available throughout Chicago. Delivery fees vary by neighborhood.
• What happens if something breaks or is damaged?
  Small wear and tear is expected; significant damage will be billed at replacement cost.

experience curation

• What’s included in a curated itinerary?
  Restaurant and activity recommendations, mapped schedules, transportation flow, and optional vendor coordination.
• Do you handle restaurant or activity bookings?
  Yes, everything from restaurant and activity recommendations, mapped schedules, transportation flow, and optional vendor coordination.

culinary concepts

• Who is this service for?
  Restaurants, private chefs, brands, and hosts seeking creative direction for food, beverage, or hospitality experiences..
• Do you execute tastings or menu launches?
  Yes — we can design and direct on-site experiences or collaborate with chefs to ensure execution aligns with the concept.

service areas

Maison Milestone serves all major Chicago neighborhoods and nearby areas, in person, including:

South Loop • West Loop • River North • Gold Coast • Lincoln Park • Wicker Park • Logan Square • Pilsen • Hyde Park • Naperville • Hinsdale • Major Suburbs

policies